Privacy Policy

Last updated: November 18, 2025

This Privacy Policy explains how PromptRaptor Enterprises, LLC (“PromptRaptor”, “we”, “us”, or “our”) collects, uses, and protects information in connection with:

• the PromptRaptor Chrome extension, and
• our website at https://india.promptraptor.com and related pages (the “Service”).

By installing or using the PromptRaptor extension or visiting our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. What PromptRaptor does

PromptRaptor is a browser extension that helps you improve the prompts you send to AI tools (such as ChatGPT, Claude, Gemini, and others). You write your rough prompt, highlight it, and send it through the extension. Our backend rewrites it into a clearer, more targeted version, which you can copy back into your AI tool.

2. Information we collect

2.1 Prompt text you send through the extension

When you use PromptRaptor, we receive the text you highlight and send for rewriting (your “prompt”), and the rewritten version we generate. This may include any information you choose to include in the prompt.

We use this text only to:

• process your rewrite request,
• return an improved prompt to you, and
• maintain quality, prevent abuse, and improve the Service (for example, via aggregated, anonymised statistics).

You should avoid putting highly sensitive personal information in prompts whenever possible.

2.2 Extension usage & credit information

The extension stores and/or syncs a small amount of data to enable your account and credits, such as:

• number of free rewrites used and remaining,
• your current credit balance,
• basic usage flags (for example, when you last used a free rewrite).

This data may be stored locally in your browser (via Chrome extension storage) and on our servers so that your credits and free rewrites work reliably.

2.3 Technical and log information

When you use the Service, we may automatically collect certain technical information, such as:

• IP address and approximate location (at the city/region level),
• browser type and version,
• device type and operating system,
• timestamps of requests and basic error logs.

We use this information to operate, secure, and debug the Service, and to understand general usage patterns.

2.4 Payment information

When you purchase credit packs, payments are processed by our payment partner Razorpay (and any other payment processors we may add in the future). We do not store or see your full card number or other sensitive payment details.

Razorpay and other payment processors may collect and store:

• your name, email address, and billing details,
• partial card details,
• transaction amount, currency, and status.

Their handling of your data is governed by their own privacy policy, which we encourage you to review on their website.

2.5 Information from third-party AI providers

To generate rewritten prompts, we send your prompt text to third-party AI model providers (for example, OpenAI) acting as our processors. These providers may briefly store logs of your request to operate and secure their services. Their handling of data is governed by their own privacy policies and terms.

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the PromptRaptor extension and website;
• Process your prompt rewriting requests and deliver improved prompts;
• Manage your credits, free rewrites, and billing;
• Respond to support requests and communicate with you;
• Monitor and prevent abuse, fraud, and security incidents;
• Improve the Service, including through anonymised or aggregated usage statistics; and
• Comply with legal obligations and enforce our Terms of Service.

4. Legal bases for processing (where applicable)

Where data protection laws (such as the GDPR) apply, we process personal data on the following legal bases:

• Contract: to provide the Service you request (for example, processing your rewrites and managing credits).
• Legitimate interests: to operate, secure, and improve the Service, and to prevent misuse.
• Consent: where required for specific optional features, analytics, or marketing communications.
• Legal obligations: to comply with applicable laws, tax requirements, and regulatory requests.

5. How we share information

We do not sell your personal data. We may share information with:

• Service providers and processors who help us operate the Service, such as:
  • AI model providers who generate the rewritten prompts,
  • payment processors (e.g., Razorpay),
  • hosting and infrastructure providers, and
  • email and customer support tools.
• Professional advisors (lawyers, accountants) where necessary for business or legal reasons.
• Authorities or other parties, if required by law or to protect our rights, users, or the public (for example, in response to lawful requests from government or law enforcement).
• Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.

6. Data retention

We retain your information only for as long as necessary for the purposes described in this Privacy Policy, including:

• prompt and rewrite data for the time needed to process your request, ensure quality, and prevent abuse;
• usage and credit data for as long as you have an active relationship with the Service;
• billing and transaction records for the period required by tax and accounting laws; and
• log and security data for a reasonable period to detect and prevent misuse.

Where possible, we anonymise or aggregate data so it no longer identifies you.

7. Security

We use reasonable technical and organisational measures to protect the information we process. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. International data transfers

Our servers, service providers, and AI model providers may be located in different countries. As a result, your information may be transferred to and processed in countries that may have different data protection laws than your home country.

Where required by law, we take appropriate steps to ensure that international transfers include appropriate safeguards.

9. Your rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to:

• access the personal data we hold about you,
• request correction of inaccurate data,
• request deletion of certain data,
• object to or restrict certain types of processing, and
• request a copy of your data in a portable format.

To exercise these rights, please contact us using the details in the Contact us section below. We may need to verify your identity before responding to some requests.

10. Children

The Service is not intended for use by children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If the changes are material, we may provide additional notice, such as a banner on the website or an in-extension notice.

Your continued use of the Service after any changes become effective will constitute your acknowledgement of the updated Privacy Policy.

12. Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: support@promptraptor.com

This Privacy Policy is provided for informational purposes and does not constitute legal advice. You may wish to consult with a qualified lawyer to ensure this document meets all requirements for your specific situation and jurisdiction.