🔒 Our Privacy Principles
- ✓ Transparency: Clear about what we collect
- ✓ Minimization: Collect only what's needed
- ✓ Security: Industry-standard protection
- ✓ No Sale: We never sell your personal data
1. Overview
PromptRaptor ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
This Policy applies to our website (promptraptor.com and all subdomains), mobile applications (if released), and all related services, platforms, and features we may offer now or in the future.
By using our Service, you consent to this Privacy Policy. If you don't agree, please don't use our Service.
2. Information We Collect
Information You Provide
Account Information: When you create an account via magic link, we collect your email address, username, date of birth (for age verification), and device identifiers (limited to 3 accounts per device).
Payment Information: When you make purchases, credit card information is stored by Stripe (not us). We store billing address, transaction history, and tax information if required.
Prize Winner Information: If you win a prize, we collect your full legal name and shipping address for fulfillment. For winners receiving $600+ in aggregate prizes per calendar year, we collect Social Security Number or Tax Identification Number for IRS Form 1099-MISC reporting (required by law).
Prompt Submissions: Content you submit including original prompts, enhanced prompts, category selections, submission timestamps, and associated metadata.
Communications: Email correspondence, support tickets, survey responses, and feedback you provide.
Automatically Collected Information
Usage Data: Pages visited, features used, time spent on platform, click patterns, prompt submissions, contest participation, raffle entries, and search queries.
Device Information: Browser type and version, operating system, device type, screen resolution, language settings, time zone, and IP address.
3. How We Use Information
Service Delivery
- Create and manage your account
- Send magic link login emails (transactional - cannot opt out)
- Process coin earnings and daily caps
- Run contests and prize drawings (raffles)
- Fulfill prizes and deliver gift cards via Tremendous
- Issue IRS Form 1099-MISC to winners with $600+ annual winnings
- Enhance prompts via AI using OpenAI
- Display leaderboards and past winners
- Send transactional and promotional emails
Improvement & Security
- Analyze usage patterns
- Identify bugs and issues
- Test new features
- Improve AI algorithms
- Prevent fraud and detect abuse
- Enforce Terms of Service
Marketing Communications
Email Communications & Your Rights
Transactional Emails (Required): Magic link login emails, account notifications, prize winner notifications, tax form requests, security alerts. You cannot opt out as they're essential to service operation.
Platform Updates: Contest results, raffle drawings, leaderboard updates, new feature announcements.
Marketing Emails (Optional): Newsletters, promotions, special offers, tips and tutorials. You can opt out anytime.
How to Opt Out: Click "unsubscribe" in any promotional email, adjust settings in your account dashboard, or email privacy@promptraptor.com. You'll stop receiving marketing emails within 10 business days (per CAN-SPAM Act).
All emails include our physical address and comply with CAN-SPAM Act and applicable regulations.
6. Data Retention
We retain your data for different periods:
- Account Data: Until account deletion + 30 days
- Prompt Submissions: Indefinitely (we retain perpetual rights to all submitted content)
- Transaction Records: 7 years (legal requirement)
- Usage Logs: 90 days
- Support Tickets: 2 years
After account deletion, we anonymize or delete your data within 30 days, except where legally required to retain.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
All Users
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Delete your account and data
- Opt-out: Unsubscribe from marketing
EU/UK Users (GDPR)
- Right to portability (receive data in machine-readable format)
- Right to restrict processing
- Right to object to processing
- Right to withdraw consent
- Right to lodge complaint with supervisory authority
California Users (CCPA)
- Right to know what data we collect
- Right to delete personal information
- Right to opt-out of sale (we don't sell data)
- Right to non-discrimination for exercising rights
To exercise your rights, email privacy@promptraptor.com. We'll verify your identity and respond within 30 days.
8. Children's Privacy
We comply with the Children's Online Privacy Protection Act (COPPA).
We do NOT knowingly collect information from children under 13.
If we discover a user is under 13:
- Account terminated immediately
- All data deleted within 30 days
- Parent/guardian notified (if contact info available)
Users 13-17: May use Service with parental consent. Parents can review child's information, request deletion, and refuse further collection by contacting privacy@promptraptor.com.
Parents: If you believe your child under 13 has an account, email privacy@promptraptor.com with subject "COPPA - Child Account".
9. International Users
Our primary location is the United States. If you're outside the US, your data is transferred to US servers.
Legal Basis for Transfers: Standard Contractual Clauses (EU), adequacy decisions where applicable, and your consent.
For EU users, we comply with GDPR. For UK users, we comply with UK GDPR. We also strive to comply with local data protection laws including Canada (PIPEDA), Australia (Privacy Act), and Brazil (LGPD).
You have rights under your country's privacy laws. Contact us to exercise them.
10. Data Security
We implement industry-standard security measures:
Technical Measures
- Data in transit: TLS 1.3 encryption
- Data at rest: AES-256 encryption
- Password hashing: bcrypt
- Role-based access control
- Regular security patches
- Firewalls and DDoS protection
Data Breach Response
If a breach occurs, within 72 hours we will contain the breach, assess impact, notify authorities (if required), and begin investigation. If your personal data is compromised, we'll notify you via email with description of breach, data affected, and steps to take.
Your Responsibility
You're responsible for keeping your password secure, not sharing account credentials, logging out on shared devices, and reporting suspicious activity.
11. Third-Party Services
Our Service may link to or integrate with third-party websites and services. We are not responsible for their privacy practices, data handling, security, or content. Your use of third-party services is at your own risk. Please review their privacy policies before providing them with information.
Third-Party Service Providers We Use:
- OpenAI: AI-powered prompt quality scoring and duplicate detection. Your prompt text is processed via their API. OpenAI Privacy Policy
- Stripe: Payment processing for subscriptions. Stripe Privacy Policy
- Tremendous: Gift card fulfillment for prize winners. Tremendous Privacy Policy
- Google Analytics: Website usage analytics. Google Privacy Policy
- AdGems: Offerwall services for coin earning. AdGems Privacy Policy
Disclaimer: We do not control and are not liable for how third-party services collect, use, or protect your data. Changes to third-party privacy policies are beyond our control.
12. Changes to Policy
We may update this Privacy Policy to reflect legal changes, new features, industry practices, or user feedback.
For material changes, we'll provide email notification (if provided), in-app notification, website banner, and 30 days' notice when possible.
Changes are effective on the posted "Last Updated" date unless stated otherwise. We review this Policy annually.
13. Contact Us
Data Rights Requests
Email: privacy@promptraptor.com
Subject: "Data Rights Request - [Type]"
Response time: 30 days
Website: https://promptraptor.com
By using our Service, you acknowledge you have read and understood this Privacy Policy.
— END OF PRIVACY POLICY —
By using PromptRaptor, you acknowledge that you have read and understood this Privacy Policy.